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Always here for you

Always here for you

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ALWAYS HERE FOR YOU

The world may be on hold, but women’s medical needs are not. We want you to rest assured that we are here for you, now more than ever – across all of our services – as we continue to schedule appointments for new and established patients.

Texas Children’s Pavilion for Women continues to provide the trusted care you know and need, either by video or in person. 


SCHEDULE AN APPOINTMENT

New Patient →

  • Call us
    • ​Baylor Obstetrics and Gynecology: 832-826-7500
    • Partners in OB/GYN Care: 713-335-0335
    • The Women's Specialists of Houston: 713-797-1144
    • Obstetrics and Gynecology in Pearland: 281-412-4335
    • Texas Children’s Fetal Center: 832-822-2229
    • Maternal-Fetal Medicine: 832-826-4636
    • Urogynecology: 832-826-7500
    • Family Fertility Center: 832-826-7272
    • Reproductive Psychiatry: 832-826-5281
       
  • After an appointment is made, the clinic will reach out to you if a video visit is available.

Existing Patient →

  • I have a MyChart account
    • Sign into your MyChart account to schedule:
      • Well Woman Exams (Annual)
      • Gynecological (GYN) visits
      • Returning OB check-ups
         
  • I do not have a MyChart account or need to schedule with a specialty not available in MyChart
    • Call us at:
      • ​Baylor Obstetrics and Gynecology: 832-826-7500
      • Partners in OB/GYN Care: 713-335-0335
      • The Women's Specialists of Houston: 713-797-1144
      • Obstetrics and Gynecology in Pearland: 281-412-4335
      • Urogynecology: 832-826-7500
      • Family Fertility Center: 832-826-7272
      • Reproductive Psychiatry: 832-826-5281
         
  • After an appointment is made, the clinic will reach out to you if a video visit is available.

HOW WE'RE KEEPING YOU SAFE

Visitation Restrictions →

Outpatient appointments  

  • Patients with outpatient appointments at the Pavilion for Women are allowed one visitor over the age of 18 for key ultrasound appointments and other specific visit types only.
    • Baylor College of Medicine OBGYN clinic, 3rd floor
    • Texas Children's Family Fertility Center, 3rd floor  
    • Maternal-Fetal Medicine Clinic, 4th floor
    • The Women’s Place, 3rd floor
    • Partners in Obstetrics and Gynecology clinic, 7th floor 
    • Women's Specialists of Houston clinic, 15th floor 
       
  • This also applies to all Pavilion for Women community clinic locations:
    • Pearland OBGYN clinic 
    • All community Maternal-Fetal clinic locations 

Labor and Delivery (inpatient) 

  • Patients are allowed one or two visitors over the age of 18. This includes your labor support visitor, such as a spouse or partner.
     
  • Any ill support visitor will not be allowed to accompany the patient during labor and delivery and will be asked to leave the hospital.
     
  • If a support visitor becomes ill, please be prepared to designate a new support visitor who is not exhibiting symptoms.

Surgery: Patients undergoing surgery are allowed one or two visitors over the age of 18.

  • Families may select up to two visitors who may be on site together or can alternate their visitation for the duration of the patient’s procedure, as needed.
     
  • Siblings, children or other visitors younger than 18 years of age will not be allowed. There is no childcare available at any of our locations.
     
  • Additionally, all patients and caregivers will be subject to screening (exposure and symptom questions and a temperature check) upon arrival.
     
  • Visitors who are sick will not be permitted to enter the Hospital; this rule is without exception.
     
  • We encourage visitors, when appropriate, to remain closely connected to their loved ones through virtual means, including FaceTime or phone.

For patients completing a video visit →

  • Meeting with a provider by video visit is a convenient way to receive care without coming to the hospital or clinic in person. 
     
  • You can use a web browser on your computer or an app on a mobile device to start a video visit. Mobile devices are preferred, because the MyChart app makes it easy to access your visit and most mobile devices already have the appropriate camera and microphone setup for video visits.
     
  • Learn More
     

After an appointment is made, the clinic will reach out to you if a video visit is available.

For patients coming into the hospital →

  • We have implemented additional patient and visitor screening measures, developed workflows to triage patients presenting with possible symptoms and best practices for treating suspected cases. 
     
  • Our Environmental Services team is dedicated to providing patients with a clean and safe experience by increasing the frequency of cleanings and applying enhanced cleaning procedures in clinics, patient rooms, operating rooms and gathering spaces throughout our system. 
     
  • In an effort to reduce the amount of time spent at the front desk, we highly encourage completing the check-in process with MyChart prior to your appointment. You can save time when you arrive at the clinic by using the Texas Children’s patient portal to pay visit copays, verify your medical and insurance information, respond to questionnaires, and electronically sign documents. Visit women.texaschildrens.org/mychart or download the MyChart app to check-in for your next appointment.
     
  • If you think you have symptoms or have been exposed to COVID-19, please do not come in for your appointment. Instead, call our COVID-19 Nurse Triage Phone Line at 832-822-6843. We are available to take your call 24 hours a day, 7 days a week.

Once you arrive →

  • You will be asked to stop at our Visitor Screening Station in the first floor lobby. Your temperature will be taken. You will also be asked a series of symptom and exposure-related questions.
     
  • After you pass the screening process, you will be issued a mask. Please wear your hospital-issued mask at all times for the duration of your visit at any of our facilities.
     
  • When you are on our campus, we ask that you please keep a safe distance of approximately 6 feet from others whenever and wherever possible, including waiting in line and sharing spaces in our elevators. You will see red stickers across the hospital to help keep social distancing top of mind.

COVID-19 Testing →

  • All Texas Children’s locations are actively screening in order to minimize exposure risk to our patients, families, staff and providers. In addition, some patients may need COVID-19 testing. At Texas Children’s locations, testing is available only as directed by a Texas Children’s provider and not open to the general public.
     
  • Health authorities encourage residents to get tested for COVID-19 if you think you have it or were in contact with someone who tested positive.
     
  • You should contact your primary care physician or see the below publicly available testing resources.

Maternity Tours & Classes →

  • Our goal is to ensure you enter into parenthood with knowledge and confidence. We are continuing to provide you with the information and education you need to prepare for your baby's arrival and thrive after your baby arrives.
     
  • We are offering live, remote classes and maternity tours. That means you'll be interacting with an expert educator who will share information and answer your questions. Tours are available select weekdays and every weekend. Live, remote classes are offered on weekends. Classes offered include childbirth preparation, basic baby care, infant CPR & safety, prenatal and postpartum breastfeeding classes, and sleep and scheduling. Registration is required.
     
  • Visit women.texaschildrens.org/classes to see our schedule and register.
     

Retail Pharmacy

Texas Children’s Hospital now offers curbside prescription pick-up at the following three retail pharmacy locations:

  • Texas Medical Center
    6651 Main St., Houston, TX 77030 (Pavilion for Women valet driveway)
    Phone: 832-822-3050
    Open daily: 9 a.m. to 5 p.m.
     
  • The Center for Children and Women – Southwest
    9700 Bissonnet St., Houston, TX 77036
    Phone: 832-733-1400
    Open Monday through Friday: 9 a.m. to 7 p.m.; Saturday - Sunday: 10 a.m.- 6 p.m.
     
  • The Center for Children and Women – Greenspoint
    700 North Sam Houston Pkwy. W., Houston, TX 77067
    Phone: 832-828-1600
  • Open Monday through Friday: 9 a.m. to 7 p.m.; Saturday - Sunday: 10 a.m.- 6 p.m.

Patients who have in-person clinic visits can continue to pick up prescriptions from the retail pharmacy pick-up window.

To use the curbside pick-up service:

Call one of the three participating pharmacies 30 to 45 minutes in advance of your arrival to request curbside pick-up. This ensures your prescription is staged for curbside delivery and minimizes your wait time. It also allows the pharmacist to review important information with you about your prescription over the phone or by video (in certain situations) before you arrive.

When you arrive at the pharmacy curbside location:

  • Follow the sign to park in the designated prescription pick-up area.

  • Call the phone number listed on the sign to notify the pharmacy team of your arrival and to provide payment over the phone, if needed (credit/debit card payment only).

  • A member of the pharmacy team will deliver the prescription to your vehicle and provide instructions on how to contact the pharmacy team if you have additional questions.


QUESTIONS?

Give us a call at 832-826-3000, and we'll be happy to help. We look forward to seeing you soon. Thank you for trusting us to care for you.